Your Expert Solutions Provider

Outsourcing Services for Australian Businesses.

  • Bookkeeping Services
  • Marketing Services
  • Administration Services

FAQ

Frequently Asked Questions

Does outsourcing replace local jobs?

No. Outsourcing lets you focus on your core business offering by offloading time-consuming manual tasks to us and instead having your team members focus on customer facing, value-added tasks. In our experience, companies who outsource end up increasing their employee numbers through growth.

No. With us, you aren't locked into any long-term contracts. You can scale up or down your hours required on a month-to-month basis and cancel with just 1 months notice.

We understand that IT and data security is at the forefront of people's minds in this day and age. We work with several large IT providers to ensure our systems and security are as strong as possible. Our team works within a secure remote desktop environment with extra security measures in place to monitor performance, activities and provide restricted access as our own internal controls.

Our key services are in Bookkeeping, Marketing and Administration. We can assist with any task that can be done remotely so just talk to us to find out more or visit our Bookkeeping, Marketing and Administration pages for more information.

Our dedicated team of professional qualified managers here in Australia closely manage and review all the tasks that you need completed. We constantly ask for feedback on how we can improve so we can stay on top of our quality service at all times.

Our team of managers have qualifications and experience in Accounting, Bookkeeping, Finance, Marketing, Management and Business which means they bring a wealth of knowledge to the table.

Yes! Our Bookkeeping Services are done remotely so we can look after the Bookkeeping needs of businesses all around Australia. We are only a phone call away and you will be in regular communication with your Manager who will take care of you each week. We have Bookkeeping clients in Brisbane, Sydney, Melbourne, Adelaide, Hobart, Canberra, Perth, Darwin – all across Australia including regional areas.

Bookkeeping rates in Australia vary depending on the qualifications and experience of the Bookkeeper. Average Bookkeeper rates generally range from $30 to $80 per hour.

You can engage us from as little as 2 hours a week. Based on our fee structure, this would work out to be just $69.70 + GST per week for 2 hours of Bookkeeping work. As your business grows, you can increase the hours each month depending on your needs. Our fees are fully transparent so you can use our Pricing Calculator at any time to obtain your free quote.

With International Outsourcing Group, your fees will be set based on the hours you select. Our fees will only change if you decide to change the amount of hours you need. You can change your hours each month depending on the needs of your business.

We don’t have long drawn out engagement processes. It’s simple to start and we can be up and running within a week.

No! Once you’ve decided on the amount of hours you need from us, we simply charge a fortnightly fee. Our fee only changes if you choose to change the hours you need from us.

One of our Managers will become your daily point of contact. They will speak to you regularly or whenever you need them to make sure everything is running smoothly. Our Bookkeeping Managers are Chartered Accountants with many years of experience so you can rest assured your Bookkeeping is in good hands.

Yes! Many of our clients use multiple services with us. Our Marketing and Administration support rates are the same as our Bookkeeping rates. The more hours you need from us, the cheaper our rates become so it can be very beneficial to use our other services too.

Hiring a professional bookkeeper is a smart investment for your business. Here’s why:

1. Time Savings: Bookkeeping can be time-consuming. By outsourcing it, you free up valuable hours to focus on growing your business.

2. Accuracy: Bookkeepers ensure accurate financial records, reducing the risk of errors or compliance issues.

3. Financial Insights: A skilled bookkeeper provides insights into your business’s financial health, helping you make informed decisions.

4. Cost-Effective: While there’s a cost, consider the long-term benefits. Efficient bookkeeping can save you money in the long run.

5. Peace of Mind: Knowing your finances are in capable hands allows you to concentrate on what you do best.

Bookkeeping is the process of recording, classifying, and summarizing financial performance and transactions to provide information that is useful in making business decisions. The three basic bookkeeping activities are record-keeping, posting, and trial balance. 

Yes! Our Marketing Services are done remotely so we can look after the marketing needs of businesses all around Australia. We are only a phone call away and you will be in regular communication with your Manager who will take care of you each week. We have marketing clients in Brisbane, Sydney, Melbourne, Adelaide, Hobart, Canberra, Perth, Darwin – all across Australia including regional areas. 

Marketing Agency costs in Australia vary depending on the services provided, the pedigree of the agency and the hours of work provided. Agencies typically charge a fixed monthly fee (averaging anywhere from $2,000 to $15,000 per month) with any once off projects charged at hourly rates (around $200 per hour). 

The average marketing budget for small businesses varies based on factors like industry and business goals. However, some general guidelines are:

 

  1. B2B Companies: Allocate 2% to 5% of revenue to marketing.
  2. B2C Companies: Consider spending 5% to 10% of revenue.

One of our Managers will become your daily point of contact. They will speak to you regularly or whenever you need them to make sure everything is running smoothly. Our Managers have many years of experience so you can rest assured your marketing is in good hands. 

All small businesses can benefit from a well thought out marketing strategy. Some of the businesses we’ve seen get great results include:

 

  • Professional businesses like Dentists, Doctors, Accountants and Lawyers. 
  • Trades businesses like Plumbers, Painters, Electricians and Builders.
  • Retail businesses like Gyms, Florists, Clothing Stores, Hairdressers and Barbers.
  • Hospitality venues like Clubs, Restaurants, Bars and Cafes.

 

Any small business can increase their sales and grow the value of their businesses through marketing, which is why so many small businesses spend time and money on their marketing.  

If your business has never done any Social Media Marketing before, you can start with the following steps:

 

  • Identify which platforms you wish to use.
  • Define your target audience.
  • Develop a marketing plan including which products or services to market.
  • Create engaging content around those products and services.
  • Post your content or advertisements.
  • Review the performance and adjust if necessary.
  • Be comfortable experimenting with different content formats and target markets.
  • Learn from experience.
  • Stick with it, great results take time. 

Yes. Social Media platforms provide businesses with access to huge audiences to promote their products and services. Suitable audiences can be targeted easily and with the creation of engaging and high quality content, you business will be able to build brand awareness, increase its sales pipelines, maintain contact with existing communities and form new ones. If executed consistently and competently, Social Media Marketing can take your business to a new level. 

The best types of marketing for small businesses create a balance between effectiveness and cost. Some of the best marketing avenues for small businesses are:

  • Website and Search Engine Optimisation (SEO)
  • Content creation and blogs
  • Social Media Marketing on platforms like Facebook and Instagram
  • Newsletters to existing audiences  

Generally, the return on marketing spend for a small business which is done to a high standard and consistently over time is between 2:1 and 5:1. This means that for every $1 you spend on marketing you could reasonably expect a return of $2-$5 in added revenue. This varies significantly between industries and the types of marketing your business does and the standard to which its done over a length of time. 

SEO, or search engine optimisation, is the practice of making your business’s online content more easily discoverable in search engines. Specifically for small businesses, small business SEO involves optimizing a small business’s website and content to improve its visibility and ranking on search engines like Google. These improved rankings result in more traffic and sales leads for your business. 

Yes! SEO (search engine optimization) is definitely worth it for local businesses. Here’s why:

Local Search Importance:

  • 4 in 5 consumers use search engines to find local information.
  • 76% of people who search on their smartphones for something nearby visit a business within a day.
  • 28% of local searches result in a purchase.

Benefits of Local SEO:

  • Increased Visibility: Local SEO helps your business show up in relevant local queries.
  • Attracting Customers: It drives qualified traffic without paid advertising.
  • Competitive Edge: Stay ahead by optimizing for local search.

The 7 C’s of social media marketing are:

  1. Community
  2. Content
  3. Curation
  4. Creation
  5. Connection
  6. Conversation
  7. Conversion

Yes! Our Administration Services are done remotely so we can look after the administrative needs of businesses all around Australia. We are only a phone call away and you will be in regular communication with your Manager who will take care of you each week. We have clients in Brisbane, Sydney, Melbourne, Adelaide, Hobart, Canberra, Perth, Darwin – all across Australia including regional areas.

In FY2024, a full-time Administration staff member in Australia costs on average $75,500 including superannuation. This cost doesn’t include other expenses like lost time due to leave entitlements or Payroll Tax. 

In FY2024, a full-time Administration staff member in Australia costs on average $75,500 including superannuation. This cost doesn’t include other expenses like lost time due to leave entitlements or Payroll Tax. 

Your fees will be set based on the hours you select for each week. Our fees will only change if you decide to change the amount of hours you need. You can change your hours each month depending on the needs of your business. 

You can engage us from as little as 1 day a week. Based on our fee structure, this would work out to be just $261.35 + GST per week for 7.5 hours of administration work. As your business grows, you can increase the hours each month depending on your needs. Our fees are fully transparent so you can use our Pricing Calculator at any time to obtain your free quote.

One of our Managers will become your daily point of contact. They will speak to you regularly or whenever you need them to make sure everything is running smoothly. Our Managers have many years of experience in diverse fields so you can rest assured your Administration work is in good hands. 

Yes. Your existing administration team may be overwhelmed or your systems may be inefficient and outdated. We will take a fresh look at your systems and suggest improvements. We can also take some pressure off your existing team so they can focus on more value added work or customer service tasks. You will see an improvement in your administration team and the work performed.  

Yes! Many of our clients use multiple services with us. Our Marketing and Bookkeeping rates are the same as our Administration support rates. The more hours you need from us, the cheaper our rates become so it can be very beneficial to use our other services too.

We don’t have long drawn-out engagement processes. It’s simple to start and we can be up and running within a week. 

No! Once you’ve decided on the amount of hours you need from us, we simply charge a fortnightly fee. Our fee only changes if you choose to change the hours you need from us. 

An Administrative Service or Administration Support Service is a service for businesses including small business which provides the completion of everyday administrative tasks by a third-party organisation. The provider will undertake the tasks on behalf of the business remotely according to the instructions provided. This service is beneficial to businesses who wish to reduce costs, training time, hiring of staff and are looking for high quality, specialised providers of administration tasks and services. 

Administrative Services cover a wide range of tasks which are typically basic and repetitive in nature but are essential to the smooth running of all businesses. These tasks can be done by an on-site team member or number of team members or can be outsourced to a specialist provider of administration services. Typical administration tasks include data entry and management, email management and correspondence, document preparation and customer support.